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Hubbard, who is still unemployed, told CT she knew she might lose her job by contacting the ECFA, but she still feels wounded by how she was treated.

"We're really happy to hear they're willing to make the changes," Hubbard said from her home in San Clemente. "That was our goal. But it does put a stinger in your heart to know that this reconciliation isn't complete."

ECFA didn't promise Hubbard any protection for blowing the whistle, but Nelson says the investigation would not have happened without her, and CRI is a better organization now than it was before the investigation.

Said Young of CRI, "This is a not-for-profit organization under good watch-care, and we've done what was required to do." CRI welcomed the ECFA investigation "with open arms. ... If there's deficiencies, we want to improve them, because we want to be squeaky clean."

Marshall Allen in San Clemente

Copyright © 2004 Christianity Today. Click for reprint information.

Equip, the online ministry of the Christian Research Institute, includes information about CRI and Hank Hanegraaff. OnePlace.com carries the broadcasts of Bible Answer Man.

The Evangelical Council for Financial Accountability has posted online information about the EFCA and its members along with its list of seven standards to which members must subscribe.

Previous Christianity Today articles on Hanegraaff and CRI include:

Counterfeit Critique | Hank Hanegraaff's long-awaited book relies on old data and leaves false impressions. (Sept. 1, 1997)

Pensacola Outpouring | Apology Follows Hanegraaff Attack (August 11, 1997)

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August 2003, Vol. 47, No. 8