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Home > 2007 > MayChristianity Today, May, 2007  |   |  
Do Likewise
The Joy of Policy Manuals
There's more to workplace justice than good intentions.




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The ethos of trusting informality that so often characterizes churches is another factor. Who can be against trust? Sadly, it looks like Ronald Reagan's dictum of "trust but verify" is the better approach. Human nature is what it is. We are not yet fully redeemed, not even in the church (imagine that!). The open doors and open hearts of the church also leave us wide open to sharks, predators, and temptation. It may seem counterintuitive, but creating policies to encourage just treatment can actually build trust. When such policies require financial transparency and limit one-on-one pastoral contact to visible spaces, they speak of our willingness to be open about our activities. And that willingness feeds trust.

Finally, we have an underdeveloped approach to justice. We too often wait for something to go wrong before we try to fix it. Thus, we tend to equate justice with punishment. But a better understanding of justice sees the importance of prevention: establishing a context in which right relationships and fairness can grow, be maintained, and be restored among sinful people—especially those sinners who are attempting to live for Jesus Christ. Love, trust, and good will are not enough.

So bring on those policy manuals, and the commitment to justice that goes with them.



Related Elsewhere:

David Gushee's recent columns include:

Jesus and the Sinner's Prayer | What Jesus says doesn't match what we usually say. (March 6, 2007)
Dethroned | Jesus puts the all-important self in its place. (January 8, 2007)
Children of a Lesser Hope | What happens when we lose confidence in the church. (November 1, 2006)
How to Create Cynics | Everybody knows when we're covering up our confusion with God-talk. (September 1, 2006)
What's Right About Patriotism | The nation is not our highest love, but it still deserves our affection. (July 1, 2006)

Gushee's webpage has a biography and information on his books and articles.

CT editorial "Entrepreneurs R Us" addressed the strengths and weaknesses of the evangelical model of leadership.

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[Reader Reviews]
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Displaying 1 - 3 of 8 comments.See all comments
Debbie   Posted: April 27, 2007 9:24 PM
I have 'ranted' about this before... .after coming from predominantly non denominational churches with poor church government ,policy manuals might be the better way to go ,at least for that group. Also para church organizations. Something to hold leadership accountable when there is church abuse towards the lay people. A book called "Lambs on the Ledge" was written regarding AG ministry which is very good and addresses this very topic.

sic   Posted: April 26, 2007 7:37 PM
Yes Noreen, but at the same time...they also can provide protection to the Body. The implementation of policy is a good thing. There are good and bad in secular companies as well as churches. Why should Christ's body be marred because of a few bad members?

Ken Pifer   Posted: April 26, 2007 1:31 PM
I worked for eight years in a public accounting firm that audited churches and Christian ministries, and then four years in a ministry, and I concur with David Gushee's call for establishing policies and procedures. Policy manuals are by no means perfect, but they have several significant benefits. First, they require forethought. Thinking through how difficult situations should be handled in advance is a healthy exercise. Second, they promote consistency, which is vital to just treatment. Finally, they can demonstrate a commitment to trust and accountability. However, I would add a few requirements for effectiveness: a policy manual must be a living document, and it must be applied. Many policy manuals (in secular businesses as well as churches and ministries) are ineffective because they sit on a shelf and gather dust. Most important, the policy manual must reflect the doctrine and values of the organization, not boilerplate language.

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