iPad App FAQ
What is included in the Christianity Today iPad App?
This app includes Christianity Today magazine—the definitive voice offering the most complete coverage of the Church in the world today.
How much does the app cost?
The Christianity Today app is free to download in the iTunes store. Once the app is downloaded, if you're a current Christianity Today subscriber, you can sign in to the app and have access to the available issues. If you are not a current subscriber, you can purchase a subscription or single issues.
I just downloaded the Christianity Today App but I don't see it on my iPad?
The Christianity Today App will be on the Newsstand shelf on your iPad. The current issue of Christianity Today will update with the new cover.
I'm already a Christianity Today subscriber. How can I access my subscription on the iPad?
Current subscribers can access the iPad Edition for free with two easy steps:
- Make sure you've activated your account at ChristianityToday.com/MyAccount. If you originally subscribed to Christianity Today from the Internet you should have already received an email with your website access information. If your account is not already activated you can activate it at ChristianityToday.com/MyAccount using your subscription account number found on the mailing label of your magazine.
- Download the Christianity Today iPad app, open the app, and then click "Sign In" at the top right of the screen and enter the email address and password you set up as your Christianity Today login.
I am a subscriber. I tried to sign in but nothing is happening. What should I do?
Please contact the Christianity Today customer service team directly. Call 1-877-247-4787 or email email@example.com.
How do I download a magazine issue within the app?
If you are magazine subscriber, go to your library by tapping the library icon. The issues you are entitled to will be available. Tap "download" on the one you want. If you are not a subscriber, you can purchase individual issues or an annual subscription.
How long should it take to download a magazine issue?
Typically, it will take less than five minutes to download an item in the app.
My magazine download was interrupted. Do I have to start over?
No. The app has been constructed so that when magazine downloads are interrupted, they will automatically resume the next time you are connected.
What happens if I exit the app while an issue is downloading?
The download will pause until the app is re-opened and that item is tapped again. The issue will resume downloading from where it left off. If you want to ensure that the item downloads without interruption, you can disable the "auto-lock" function on your device, which is found under General Settings.
Can I download multiple issues at once?
No. Please download one issue at a time to avoid download errors.
What happens when it is time to renew my subscription?
If you subscribed through the iTunes store, the 1-year subscription of Christianity Today will automatically renew unless you turn off auto-renew at least 24-hours before the end of the current subscription period. iTunes will automatically charge your account at the same price you purchased your subscription at for each annual renewal period 24-hours prior to the end of the current period.
If I remove an item from my iPad, can I get it back?
Yes. Simply find the item in the Library under "available issues" and touch "download". The app will remember that you have already purchased it.
I deleted the Christianity Today app by accident. How do I restore my magazines?
If you were already a Christianity Today subscriber, sign in to the app again and then download available issues.
If you purchased single issues or a subscription through the app, tap on "subscribe" and then on the "restore purchases" button. You will not be charged again for an item that you have already purchased.
What devices can the app be used with?
At this time it can only be used with your iPad.
Who can I contact if I need further assistance?
Please visit http://www.apple.com/support/appleid for more information on your iTunes account and app downloads.
If you have a question regarding your current Christianity Today subscription, please contact the Christianity Today customer service team directly. Call 1-877-247-4787 or email firstname.lastname@example.org.