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ChristianityToday.com FAQ list
ABOUT THE ORGANIZATION
Q. What is ChristianityToday.com's denominational affiliation?
A. We are not affiliated with any particular denomination. Billy Graham started this organization (Christianity Today International) in 1956. Find more information about our mission and history here:
http://christianitytoday.com/help/features/ctimission.html
Q. How can I apply for a job at ChristianityToday.com?
A. Christianity Today International, publisher of eleven award-winning evangelical publications, has job openings in many areas. All positions are at our Carol Stream, IL, location. Click here for more information.
Q. How can I make a donation to ChristianityToday.com?
A. We would welcome your personal or company check, made payable to Christianity Today International. Forward it to:
Christianity Today International
465 Gundersen Drive
Carol Stream, IL 60188
To learn about our Global Internet Ministry that brings Christ-centered Internet resources to Spanish-speaking pastors throughout Latin America, visit this page:
http://www.christianitytoday.com/international/
QUOTING/REPRINTING/LINKING/SEARCHING OUR CONTENT
Q. Can I send you my book to review?
A. Send review copies here:
Administrative Assistant
Christianity Today/Books & Culture
465 Gundersen Drive
Carol Stream, IL 60188
Phone: 630-260-6200
Fax: 630-260-8428
Q. How do I cite ChristianityToday.com sources/quote content?
A. To obtain guidelines for quoting content from the online versions of our magazines, you will need to directly contact the editorial department of the appropriate magazine. Our editorial departments can be located at the following page:
http://christianitytoday.com/help/features/contact.html#editorial
Correspondence can also be sent via postal mail to:
[Insert publication title]
c/o Christianity Today International
465 Gundersen Drive
Carol Stream, IL 60188
Original online content (that is, content that was not originally published in one of our print magazines) should be cited in accordance with guidelines published in the Columbia Guide to Online Style:
http://www.columbia.edu/cu/cup/cgos/idx_basic.html
Q. How do I obtain permission to reprint an article?
A. You will find the Reprint Permission Policy for each of our magazines on the "Contact Us" page of their channels. Here are direct links, for your convenience:
Books & Culture: http://christianitytoday.com/books/features/info.html
Ignite Your Faith: http://christianitytoday.com/teens/features/info.html
Christian History: http://christianitytoday.com/history/features/info.html
Momsense: http://christianitytoday.com/parenting/features/info.html
Christianity Today: http://christianitytoday.com/ct/help/contactus.html
Leadership journal: http://christianitytoday.com/leaders/features/info.html
Marriage Partnership: http://christianitytoday.com/marriage/features/info.html
Men of Integrity: http://christianitytoday.com/men/features/info.html
Today's Christian: http://christianitytoday.com/todayschristian/features/info.html
Today's Christian Woman: http://christianitytoday.com/tcw/help/info.html#permission
Your Church: http://christianitytoday.com/cbg/features/info.html
Q. Why can't I find an article online from the new issue?
A. We post articles from current issues over time. When the next issue becomes available, most if not all articles from the previous issue will have been posted online. Occasionally articles, especially reprints, remain available only in print. You may want to visit a newsstand to purchase the print issue or wait to see if it becomes available online in the next few weeks.
Q. How can I submit an article to your magazine?
A. Our magazines don't accept unsolicited articles. However, you can write to some of the magazines with a proposal. As an example, read the Writer's Guidelines for Today's Christian Woman magazine:
http://christianitytoday.com/women/features/info.html
You should be able to find similar writer's information about most of our magazines by clicking on the "Contact Us" links in the corresponding section of our website.
Q. How do I obtain permission to post one of your articles on my website?
A. We do not grant permission for our articles to appear on other websites. However, we would be happy for you to put a title, deck, short excerpt, and link on your site to the articles you would like your readers to be able to see. For example:
Mr. Cool
Gary Smalley wasn't always so calm and collected. Buried anger could have wrecked his career and marriage. Watch the nightly news or listen to a conversation around the coffee machine at work and you'll hear the same question: "Why have people lost the ability to control their negative emotions?" The outbursts range from the incivility of a major league baseball player spitting in an umpire's face to the life-threatening rage of a terminated employee who returns to the office with a loaded weapon. Read more ….
Q. How do I obtain a back issue of a magazine?
A. To order back issues of any of our magazines, contact the editor of the magazine that you want. Find their e-mail addresses here:
http://christianitytoday.com/help/features/contact.html#editorial
Q. Can I link to ChristianityToday.com from my website?
A. You can obtain banners for use on your website as well as instructions for creating hypertext links and search boxes for our site and Web search engines here:
http://christianitytoday.com/help/features/link.html
If you would like to create a graphic link to ChristianityToday.com on your site, you'll find graphics here that would work well:
http://christianitytoday.com/free/features/freegraphics.html
If you would like to be linked from our site see either:
http://cticlassifieds.com/ or http://christianitytoday.com/help/advertising/
Q. Why are some articles free and others require payment or membership?
A. As with every endeavor, there are costs involved in the writing, production, and delivery of our magazines. Now that we make them available online, there are additional hardware, software, delivery, and personnel costs. As a non-for-profit organization, we monitor our costs very carefully, providing what we can for free and charging for other things to support the ongoing ministry.
ABOUT THE WEBSITE
Q. How can I subscribe to an RSS feed?
A. RSS readers use different ways to subscribe you to a feed, but the general concept is the same. You will need to tell your reader where to find the feed. With some RSS readers, you can subscribe to a feed by clicking on the corresponding XML button ( ). Otherwise, you will need to copy the feed's URL into your RSS reader.
Below you will find the XML button and URLs for our current RSS feeds. We will add to this list in the coming weeks.
Books & Culture: http://feeds.christianitytoday.com/christianitytoday/books
Ignite Your Faith: http://feeds.christianitytoday.com/christianitytoday/teens
Christianity Today: http://feeds.christianitytoday.com/christianitytoday/ctmag
Leadership: http://feeds.christianitytoday.com/christianitytoday/leadership
Marriage: http://feeds.christianitytoday.com/christianitytoday/marriage
Men of Integrity: http://feeds.christianitytoday.com/christianitytoday/men
Most-Read: http://feeds.christianitytoday.com/christianitytoday/mostreads
Most-Read: http://feeds.christianitytoday.com/christianitytoday/moviefeatures
Movie Reviews: http://feeds.christianitytoday.com/christianitytoday/moviereviews
Music Reviews: http://feeds.christianitytoday.com/christianitytoday/musicreviews
Music Features: http://feeds.christianitytoday.com/christianitytoday/musicfeatures
Parenting: http://feeds.christianitytoday.com/christianitytoday/parenting
Pastor's Portal: http://feeds.christianitytoday.com/christianitytoday/portaportal
Singles Channel: http://feeds.christianitytoday.com/christianitytoday/singles
Today's Christian: http://feeds.christianitytoday.com/christianitytoday/todayschristian
Women: http://feeds.christianitytoday.com/christianitytoday/women
Workplace: http://feeds.christianitytoday.com/christianitytoday/workplace
Unless otherwise noted, photos are © 2007 Jupiterimages Corporation
Q. How do I get my products/services promoted on your site?
A. To learn about our many types of advertising opportunities, click here. To place a classified ad, click here.
Q. Why are you planting cookies on my computer?
A. We use cookies because they save you time: you don't have to log in every time you visit areas of our site to which you have subscribed, such as CTLibrary.com and PreachingToday.com.
Cookies are simply small text files that your Web browser stores on your hard drive. These text files contain your user identification so when you visit the site again you shouldn't have to log in again. In other words, the cookie allows our server to "recognize" you when you return.
To read more about cookies:
http://www.microsoft.com/info/cookies.htm
Since CTLibrary.com and PreachingToday.com use cookies, you can add us to your "Always Allow" list in Internet Explorer (click: Tools…/Internet Options…/Privacy tab/click the Edit button in the websites section, then add CTLibrary.com and click the Allow button).
We also use cookies to help us know how many people visit our site each month. These cookies expire after a month and then are delivered again. They contain no personal information about you.
SPIRITUAL QUESTIONS
Q. How do I find answers to my spiritual questions?
A. For answers to questions about Christianity or help in times of need, visit our Spiritual Help Center:
http://christianitytoday.com/spiritualhelp/
Q. Will you pray for me/my situation?
A. As much as we would like to respond personally to every message, time and staff constraints only permit us to answer questions regarding our publications or websites.
NEWSLETTERS
Q. Could I have received a virus from ChristianityToday.com?
A. We're happy to report that our process for sending newsletters does not allow for viruses (or *any* kind of attachment!) to spread to our newsletter subscribers. But thank you for alerting us to the danger.
Unfortunately, you probably were the target of a Klez/Bugbear virus (or a variation) that infected somebody else's PC. Be sure to scan your computer for infection.
This is symptomatic of the KLEZ-type virus, which forges FROM addresses that it finds in users' inboxes. If you look at the e-mail message with headers intact you will almost certainly find that the message came from another server, not Lists.ChristianityToday.com--even though the FROM address says otherwise.
Please see these articles for more information on how this virus works:
Bugbear spreading—worse than Klez
http://zdnet.com.com/2100-1105-960696.html
"Known technically as W32.Bugbear or I-Worm.Tanatos … It scours the computer for email addresses, to which it sends infected messages ….it disguises infected messages. Besides the common method of sending a message with a randomly-selected heading and "From" field, the virus can also create a message as a reply or forward of an existing message."
Global Bugbear Worm Information Center
https://www.europe.f-secure.com/bugbear/
"The worm can pick up old e-mail messages from an infected system and send them to random e-mail addresses. This means that private e-mails will be disclosed to third parties."
Klez: Don't Believe 'From' Line
http://wired.com/news/technology/0,1282,52174,00.html
"Some Internet users have recently received an e-mail message from a dead friend. Others have been subscribed to obscure mailing lists. Some have lost their Internet access after being accused of spamming, and still others have received e- mailed pornography from a priest.
"They're actually experiencing some of the stranger side effects of the Klez computer virus."
Klez.H 'becomes biggest virus'
http://cnn.com/2002/TECH/05/27/virus.klezh/
"Klez.H is able to select random names from address books to use as the sender address, and also creates a large range of subject, text and attachment names, making it difficult to identify and track."
Sophos.com: Worms adopt 'sender forging' technique
http://snipurl.com/f58
"High profile Windows 32 viruses such as the Klez and Yaha worms substituted the email address of the real sender of the worm with that of an alternative but legitimate email address. This has lead to a flurry of accusations that innocent computer users have sent the worms to customers, suppliers and colleagues. In some cases, Mac users have been blamed of sending the Klez worm, even though it is impossible for their Macs to be infected. This has caused embarrassment to some managed email security companies that have been falsely accusing users of forwarding viral code."
Q. I subscribed to your newsletter, so why am I not receiving it?
A. Spam filters, computer programs, or utilities designed to eliminate "junk" e-mail occasionally block e-mails you're signed up to receive from us.
If you're using a spam filter, especially the one included with AOL 9.0, you may not be receiving our e-mails.
To ensure that our newsletters aren't being blocked, make sure your spam filter is configured to accept messages from @lists.christianitytoday.com.
If you don't know how to do this, review the help screens for the filter or contact the company's technical support.
Q. Why was I unsubscribed from your newsletter?/I didn't unsubscribe.
A. If you were unsubscribed from the newsletter without your knowledge, please read the following:
Did You Really Mean to Unsubscribe?
If you get a notice you've been unsubscribed and you did not ask us to stop sending this newsletter, you may be the victim of someone else's virus-infected computer.
A handful of viruses currently in circulation are able to send e-mail from fake (or random) addresses to almost any address found on a computer. We have discovered that some of our members have been involuntarily unsubscribed when someone else's computer sent us an unsubscribe request in our member's name. (The e-mail FROM address was forged.)
If this has happened to you, we apologize for your inconvenience, and we hope we've made it easy for you to continue receiving the ChristianityToday.com newsletters you want.
To Resubscribe:
Please complete the form at our website: http://ChristianityToday.com/go/nltool
Q. How do I change my e-mail address for your newsletters?
A. Please visit the form at our website:
http://ChristianityToday.com/go/nltool
Insert your OLD e-mail address in the login field to view a list of all the newsletters you are currently signed up to receive.
Enter your new e-mail address in the field near the top, and click the "change"button. Follow the on-screen prompts to update your newsletter preferences.
Q. Why can't I read your newsletter format?
A. We're sorry you're experiencing difficulty with the format of our newsletters. We've tested our format as thoroughly as possible and are unable to do anything more to assist the small percentage of subscribers whose e-mail providers don't support HTML.
Each newsletter includes a link in the upper right corner to click to read the newsletter online. If your e-mail provider enables hyperlinks, we hope this will be helpful to you. However, if this is not the case and you prefer to unsubscribe, you may do so at: http://ChristianityToday.com/go/nltool. Simply enter your e-mail address in the field provided and click "login"to see a list of your subscriptions. Click "unsubscribe"and then "Update"for each newsletter from which you wish to unsubscribe.
Q. Why can't I find links in your newsletters to finish reading the articles?
A. If you are unable to view or click on a link in your newsletter, that means that you are not viewing the newsletter in HTML format.
Because our newsletters are produced in HTML, subscribers must have an HTML compatible e-mail program with their preferences set to read e-mail in HTML (not plain-text).
Please refer to your HELP files within your e-mail program for further directions on changing your preferences to read e-mail in HTML format. Please note, some e-mail programs do not support HTML mail.
Q. Why am I receiving rejection notices and my newsletters are on hold?
A. The e-mail you've received is automatically generated when several attempts to deliver a newsletter have failed. This is usually due to a member canceling his/her e-mail address and moving to a different ISP or having a full inbox. It can also occur if your ISP rejects our messages due to a misconception that you didn't opt-in to receive them.
To continue receiving newsletters, using your e-mail address with which you originally subscribed, send a "new"blank (no subject, no body) e-mail to:
unhold@lists.ChristianityToday.com
To unsubscribe, change your e-mail address, or subscribe to a different newsletter, please visit:
http://ChristianityToday.com/go/nltool and enter your valid e-mail address in the field provided.
Some major ISP's (Hotmail, Comcast, Yahoo and others) occasionally place our newsletter in a "junk"or "spam"folder. Please review your e-mail settings to make @lists.christianitytoday.com an allowed e-mail address.
Q. Can I purchase your subscriber list?
A. In order to protect the privacy of our members, we do not rent, sell, or exchange our subscribers' e-mail addresses with other parties.
However, we do sell advertising space on our website and in our e-mail newsletters. If you're interested in reaching our constituents, please contact our advertising department for more information at 630.260.6202 or via e-mail:
ctiad@christianitytoday.com
E-Mail Spoofing
E-mail spoofing is the forgery of an e-mail header so the message appears to have originated from somewhere other than the actual source. This way the e-mail cannot be traced back to the originator. There is really no way to prevent receiving a spoofed e-mail. Learn more.
Urban Legends
Before forwarding an e-mail you're not sure is true, check An urban legend or urban myth is a kind of modern folklore consisting of stories often thought to be factual by those circulating them. Learn more.
E-CARDS
Q. Why can't I open my e-card?
A. Our e-cards are managed and provided by Dayspring.com. You can contact them directly with your inquiry.
Frequently Asked Question: http://www.dayspring.com/FAQ/
Contact form: http://www.dayspring.com/contact/default.asp
EHARMONY
Q. Who do I contact when I have technical problems with eHarmony.com?
A. ChristianityToday.com provides a link to eHarmony.com and their service. If for some reason you are experiencing technical difficulty with their site, you can visit their help page at:
eHarmony Technical Help
From there you can also send an e-mail explaining the difficulties you're experiencing.
MORE
Q. My question isn't answered here. How do I contact someone?
A. Please visit this page to find extensive contact information.
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