Ronald Reagan once gave this nugget of advice, "Surround yourself with the best people you can find, delegate authority, and don't interfere." Recently, John Ortberg read the biography of another president, Franklin D. Roosevelt, and through FDR's story he came to the realization that there is one aspect of leadership we should never delegate - hope.
I don't have a problem with delegation. I love to delegate. I am either lazy enough, or busy enough, or trusting enough, or congenial enough, that the notion leaving tasks in someone else's lap doesn't just sound wise to me, it sounds attractive. But I am coming to the conclusion that the one task a leader can never delegate, especially in the church, is hope.
I have been reading Doris Kearns Goodwin's wonderful biography of Franklin and Eleanor Roosevelt, No Ordinary Time (Simon & Schuster, 2004). She notes that Franklin was not the most intelligent president of all time (Justice Oliver Wendell Holmes famously called him a "second-rate intellect but a first rate-temperament.") He was surrounded by leaders who were more educated, more accomplished, more gifted, and more knowledgeable. But he had one gift that mattered more. "No factor was more important to Roosevelt's leadership than his confidence in himself and in the American people," she wrote.
The White House Counsel, Sam Rosenman, observed that FDR had a capacity to transmit this confidence to others; to allow "those who hear it to begin to feel it and take part in it, to rejoice in it - and to return it tenfold by their own confidence." Labor Secretary Francis Perkins noted that, like everyone else, she "came away from an interview with the President feeling better, not because he had solved any problems?but because he had made me feel more cheerful, stronger, more determined."
In the middle of a Great Depression, or World War II, or a capital campaign, or a staff crisis, people inevitably wonder: "Can we get through this? Is it worth all the effort and confusion? Can we really overcome this challenge?" They inevitably look to the person at the core; the man or woman leading the charge, the one who sees the big picture. When people see a leader with this kind of vital optimism, who radiates a sense that together we can do what needs to be done, then people tend to decide not to waste their energy wondering about "if" but focus their energy going after "how."
On the other hand, when Eeyore is at the helm the whole ship is in trouble. Eeyore may be the most intelligent, gifted, attractive, educated, credentialed person in the room. But if he or she is easily deflated, sensitive to defeat and criticism, and de-motivated by setbacks, the whole community begins the long slow spiral downward.
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