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"If there's anything I can do … " I heard these words repeatedly three years ago on that rainy day when we buried our 29-day-old baby boy, Christopher. Most people who said them acted so awkwardly, I felt as though I had to cheer them up.
But others were more at ease. One friend, Anne, quietly shared how she was encouraged by our reliance on God during Christopher's battle with a serious congenital heart defect. Another friend, Pam, e-mailed me, "I planted some violas for Christopher today, just outside my kitchen window." While neither gesture was extravagant or profound, both shone some light on a very dark day.
Why do some people seem to know what to say to someone in pain, while the rest of us flounder? The reality is, being close to someone who's heartbroken is difficult. We don't want to compound her pain by saying the wrong thing, yet we earnestly desire to help lessen her suffering, just like Jesus, who came to "comfort all who mourn" (Isaiah 61:2). When our heart breaks for someone else, we reflect God's sadness. How can we also reflect God's comfort? First we need to understand what comforting does—and doesn't—involve.
Comforting Isn't Explaining God's WillWhen Judy's eight-year-old son, Kyle, was hospitalized with a life-threatening infection, a close relative wrote her to say God was punishing her for not attending church. Needless to say, the letter did little to encourage Judy.
The need to explain people's suffering is natural. Even Jesus was asked, "Who sinned, this man or his parents, that he was born blind?" (John 9:2). Jesus replied that things aren't always so straightforward. In this case, the man's blindness was so "the work of God might be displayed in his life" (John 9:3). My friend Melissa confessed that when she first heard of Christopher's illness, she believed it was a result of my husband's previous involvement with role-playing games. But when she gave birth to a stillborn son a year later, she apologized for judging us.
Comforting Isn't Fixing the ProblemWhen Judith lost her daughter two weeks before her due date, many people assured her, "At least you know you can get pregnant." Marilyn, who lost her son when she was 21 weeks pregnant, was likewise told, "At least you have children at home." And my husband, who's a pediatrician, often heard, "Think of what a better physician you'll be after having such a sick child." Trying to cheer people by telling them the character-building benefits of their suffering does little to comfort them. Those "benefits" can never compensate for the loss someone feels when a loved one dies.
Comforting Is Making Yourself AvailableTo comfort a friend is to focus on her feelings, not yours. Once we recognize we're helpless to explain the problem or to fix it, we can concentrate instead on meeting our friend's needs as best we can, perhaps in the following ways:
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