CT Women

A Regional Supermarket Shakeup and America’s Split Corporate Culture

Market Basket was known for doing things differently. Now the community is rallying against company changes.
A Regional Supermarket Shakeup and America’s Split Corporate Culture
tisue / Flickr

What started several weeks ago as a small-scale protest by employees from New England’s Market Basket grocery stores is now being seen as “a fight that encapsulates everything that is wrong with corporate America” (BBC).

While Market Basket employees are not the only American workers raising their voices, their goal is not higher wages and better benefits, as was the case in the recent fast food strikes. Instead, they are risking their jobs and potentially the future of Market Basket—which analysts estimate is losing millions of dollars per day—for “a worker and community-oriented corporate culture that goes against the grain.”

The 71 Market Basket stores attract and keep customers for two reasons: their prices tend to be 15-20 percent lower than their rivals, and they offer exceptional customer service—in part because the chain pays above minimum wage and offers both health benefits and bonuses. All workers display their years of ...

Subscriber access only You have reached the end of this Article Preview
To continue reading, join now for free and get complete access.
Already a CT subscriber?
or your full digital access.

Support our work. Subscribe to CT and get one year free.

Information about CT Women
CT Women exists to highlight writing by Christian women. We cover trends, ideas, and leaders that shape how women are living out the gospel in our time. Learn more by meeting our advisors and editors.

Read These Next

hide this
Access The Archives

In the Archives

This article is available to CT subscribers only. To continue reading, please subscribe. You'll get immediate access to this article and the entire Christianity Today archives.


Already a subscriber?
or to continue reading.