- How do I download a file I have ordered?
After you place your order, you will see a confirmation page with your receipt. To download your studies, click “Go to downloads” under the name of your download. This will bring you to your account, which lists all of your purchases from ChristianBibleStudies.com. Simply click “Download Now” and your download should begin automatically.
If you missed the confirmation page, you also will receive a confirmation e-mail immediately after your order that includes a download link.
If you have trouble saving the file from the confirmation e-mail, try these steps:
- Click here to go to My Account.
- Sign into your account.
- Click on the order number you're looking for.
- Click on the highlighted link underneath the product Name.
- Your download should begin immediately
- Repeat steps 3 – 5 above for each item you want to download again.
Your download time will vary based on the file size and your connection speed. To estimate your download time, try this download time calculator.
- How do I find a product I'm looking for?
There is a search button on the store’s homepage. If you are looking for a certain product, type in its name, or as much of it as you can remember, in the search box. The search will pull up all items that match the words you keyed.
- What if I am not completely satisfied with my download?
If you are not completely satisfied with your download you purchase, please e-mail our customer care at help@christianbiblestudies.com. We will provide you with another download of equal or lesser price completely free. Some restrictions apply.
- What is the 100% Guarantee?
The 100% guarantee applies to all of our downloads. We will provide you with another download of an equal or lesser price completely free if you are not fully satisfied with your purchase. Please e-mail our customer care at help@christianbiblestudies.com. Some restrictions apply.
- I don't have Microsoft Word. Can I still buy your download and use it?
To view Microsoft Office documents without having Microsoft Word or PowerPoint on your computer, we recommend using Google Docs or Google Slides as an alternate way of viewing and editing these documents online.
