Help & Info

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How do I download a file I have ordered?

After you place your order, you should receive a confirmation page with links to what you purchased. Right click on the title that's underlined, and click "Save Target." Save the file to your personal computer.

If you missed the confirmation page, you also will receive a confirmation e-mail immediately after your order that has the same links.

If you have trouble saving the file from the confirmation e-mail, try these steps:

  1. Click here to go to My Account.
  2. Sign into your account. You are a Registered User, since you have already ordered an item.
  3. Click on the order number you're looking for.
  4. Right-click and choose "Save Target As."
  5. Save the file on your computer.
  6. Repeat steps 3 – 5 above for each item you want to download again.

Your download time will vary based on the file size and your connection speed. To estimate your download time, try this download time calculator.

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