\n\tHow can a church comfort and support those who grieve? Beyond providing funerals, meals, and flowers, what can the church do to walk alongside those who have suffered a significant loss?<\/p>\n
\n\tConsider how two churches responded to deaths within their respective congregations:<\/p>\n
\n\tThe first story is mine. It was more than 30 years ago when my father died of cancer. I remember standing in the narthex of the church looking at my friends. They were talking among themselves and every now and then, would glance quickly in my direction. They knew my father had died but they did not approach me. I think they wanted to do something to extend support or comfort, but they did not know what to say or do. So they just stood there. It made me feel like I had a contagious disease. Let’s call it “Grief Pox.” No one ever sent a card or expressed any tangible support through my bereavement. I was left to navigate the waters of grief by myself.<\/p>\n
\n\tThe second story belongs to a friend whose husband died of cancer over a year ago. On the anniversary of his death, the church sent her a card of support and remembrance. She responded to the church with a note that, in part, said, “I thought everyone had forgotten.” A simple card ministered to my friend. It demonstrated to her that the church had not forgotten the death of her husband.<\/p>\n
\n\tMany churches do not have a plan on how to support those who have suffered a loss. This is not done intentionally. It is more a case of benign neglect. I see three reasons why the bereaved easily drop off the church's radar: feelings of awkwardness, discomfort with our mortality, and unrealistic expectations.<\/p>\n
\n\t1. Feelings of awkwardness<\/strong><\/p>\n \n\tIt’s awkward dealing with grieving people. As I found when my father died, my friends wanted to do something but were not comfortable engaging me. We fear we will say the wrong thing or do something insensitive. We worry our efforts may cause further emotional distress. Fortunately, the grieving rarely want us to come up with the perfect thing to say.<\/p>\n \n\tHis friend did not feel compelled to say the right thing or fill the silence with words. He just sat with him. And that meant the most.<\/p>\n\n<\/blockquote>\n \n\tIn college I heard author Joseph Bayly speak about the loss of his children. Out of seven children, three had died. After the death of one of his children, many friends and church members came over to comfort him and his family. He appreciated their concern and visits. However, he found little comfort in their attempts to ease his grief. Scriptures about heaven and his child no longer suffering and being in “a better place” were not helpful. What was helpful was a friend who, mostly in silence, just sat with him. His friend did not feel compelled to say the right thing or fill the silence with words. He just sat with him. And that meant the most.<\/p>\n \n\tAt times, when I’m with the bereaved, I’m eager to say the right thing to salve their wounds. This desire to be useful, to answer the question “why,” and to ease the pain of loss is common among clergy or friends of the bereaved. But Job’s friends were doing the right thing when they sat in silence with him. It was when they started to share their insights and platitudes that they failed him as a friend.<\/p>\n \n\t2. Discomfort with mortality<\/strong><\/p>\n \n\tThe second hindrance to ministering to the bereaved is our reluctance to focus on our own mortality. Acknowledging that our life in this world is finite can be uncomfortable. Working as a chaplain in hospice and as a bereavement coordinator forced me to come to terms with the inevitability of my own death. I’m not talking about wallowing in morbid despair. It was seeing my death as part of an earthly life—not an end to my existence. As a Christian I have hope and faith in my salvation.<\/p>\n \n\tI’m not a gnostic; I enjoy creation and my life. I love this life with all its attachments, friends, loved ones, security, and stability. I learned I had to hold the hope of eternal life (the unseen real) and sadness about leaving this life (grief) in tension.<\/p>\n \n\tAdmitting that tension allowed me to honest. It gave me empathy with my patients. Being anxious or fearful about my own mortality crippled my efforts to reach out to the grieving. As I became more at honest with the contradictions within my soul, I became more effective in supporting others.<\/p>\n \n\t3. Unrealistic expectations<\/strong><\/p>\n \n\tHaving unrealistic expectations when working with the bereaved can cause frustration too. I remember talking with a pastor who was frustrated because a grieving member of his congregation was not following the proper “stages” outlined in the popular 1969 book On Death and Dying<\/em> by Elisabeth Kubler-Ross. The pastor was irritated that the man was flip-flopping between the “stages” of grief Kubler-Ross described (which are no longer considered to be a reliable model by most psychologists) and at times seemed not to be in any particular stage at all.<\/p>\n \n\tThe problem was not with the bereaved; it was with the pastor’s expectations. The man was following his own course while the pastor (with good intentions) expected him to follow the course that Kubler-Ross had laid out. The best expectation is not to have one. Allow the bereaved the freedom to navigate their own bereavement in their own ways and on their own timelines.<\/p>\n \n\tFollow-up<\/strong><\/p>\n \n\tOne of the most essentials tools is a calendar, online or otherwise. When a death occurs, enter the follow-up information into your calendar for the appropriate action date. Your reminders will help you navigate this process. Then follow these steps:<\/p>\n \n\t1. As soon as reasonably possible, make a condolence call to the family. (If you are with the family at the time of death—or soon after—this step is already taken care of.)<\/p>\n \n\t2. Within three days of death, send a sympathy card, signed by the church staff and\/or elders.<\/p>\n \n\t3. After 30 days, make a follow-up call to see how the person is doing and if more support is needed.<\/p>\n \n\t4. Every three months, send a brochure dealing with grief\/bereavement along with a letter of support.<\/p>\n \n\t5. On the anniversary of the death, send a letter acknowledging the occasion and offering ongoing support.<\/p>\n \n\tCautions<\/strong><\/p>\n \n\tEveryone grieves in their own way. Pastorally, it is important to remember that there is no magic time period in which one needs to grieve. The pain of a death can be lessened by positive actions over time, but the sense of loss never completely disappears.<\/p>\n \n\tThose who walk with those who grieve should be careful with their use of Scripture. I met a woman who told me how her son went off to a Bible college and committed suicide. When she arrived for his memorial service, the president of the college told her that, since her son was a Christian, there was no reason to mourn because he was in heaven. For years she bore the burden of not expressing her grief.<\/p>\n \n\tFortunately, a few years after his death, she found support from three women: a Quaker, a Unitarian, and a member of the United Church of Christ. Betty told me they were “way too liberal theologically for me, but I could tell them my story and they allowed me to grieve and cry.” While she knew she had the hope of the resurrection, her heart and soul were still needed to process the loss, the sudden departure, the separation. Jesus wept and so can we.<\/p>\n \n\tMinistering to those who grieve can be challenging, frustrating, and rewarding. You don’t need an advanced degree in counseling or psychology to support those who are grieving. Sensitivity, patience, flexibility, and a follow-up plan are the basic requirements. By initiating a compassionate and timely follow-up, your ministry can help serve and bind up the broken-hearted.<\/p>\n \n\t\tKeeping track of our pastoral caregiving is like trying to hold water. But what if there were a way of scheduling, managing, cataloging and sharing your pastoral care activities? This is exactly what the new TheCareNotebook.com<\/a> website offers. TheCareNotebok.com is a web-based application for storing and streamlining pastoral care for a techno-conscience world. It allows a minister to manage numerous contacts and care plans in one single place while providing reminders, updates and templates for providing and recording care. It is also designed for larger teams that share contacts and communication.<\/p>\n \n\t\tHow exactly does TheCareNotebook.com work? Let’s say you have an elderly woman in the hospital, a young couple who has recently had a baby and a fresh college graduate who is starting a new job. How do you keep all of that organized without cutting down a forest in sticky notes? TheCareNotebook offers two services: Care Cards—the primary service—organizing contact information and provides a repository for ministry engagement. The other service is a reminder service, where you can set reminders to visit someone in the hospital or send an encouraging text message. These reminders can be sent to your email and phone. All of this information can be shared with and edited by your team.<\/p>\n \n\t\tHow will it help your team? Well, it comes in four packages: single user; small team (2-5 users); medium team (6-10 users); and large team (11-20 users). There is also an enterprise solution for 20+ users, however you must contact website administrator for more information. You (or your team\/congregation) can be billed monthly or yearly.<\/p>\n \n\t\tOverall, I think this website is excellent. My only critique is the lack of an active news feed for single-member users. I designed my own paper template a few years ago, and I have decided to switch to CareNotebook. It is extremely user-friendly and well-designed, and I think you will really benefit from using it! – Rob O'Lynn<\/p>\n \n\t\tOther Resources for Helping the Grieving<\/strong><\/p>\n \n\t\tOnline<\/strong><\/p>\n \n\t\tOne Caring Place: www.onecaringplace.com<\/a><\/p>\n \n\t\tHOPE FOR BEREAVED: Understanding, Coping and Growing Through Grief<\/em> (handbook). Order from: www.hopeforbereaved.com<\/a><\/p>\n \n\t\tGrief Digest.<\/em> Order from Centering Corporation: www.centering.org<\/a><\/p>\n \n\t\tGrief Support Guide,<\/em> a handbook for pastors and churches by Lou-Ann<\/p>\n \n\t\tVarious resources including a DVD video series. Order from: www.griefshare.org<\/a><\/p>\n \n\t\twww.goodgriefgroups.com<\/a><\/p>\n \n\t\tSupport groups designed to help those who are grieving.<\/p>\n \n\t\tBooks<\/strong><\/p>\n \n\t\tDobson, Dr. James, 1993. When God Doesn’t Make Sense.<\/em> Wheaton: Tyndale House Publishers.<\/p>\n \n\t\tGrollman, Dr. Earl A. 1995. Living When a Loved One Has Died.<\/em> Boston: Beacon Press.<\/p>\n \n\t\tHsu, Dorothy. 1995. Mending<\/em>. Fort Washington, Pennsylvania: Christian Literature Crusade.<\/p>\n \n\t\tLewis, C.S. 1980. A Grief Observed.<\/em> New York: Bantam Books.<\/p>\n \n\t\tManning, Doug. 1979. Don’t Take My Grief Away From Me.<\/em> Springfield, Illinois: Insight Books.<\/p>\n \n\t\tManning, Doug. 2004. The Power of Presence.<\/em> Springfield, Illinois: Insight Books.<\/p>\n \n\t\tWestburg, Granger. 1971. Good Grief.<\/em> Philadelphia: Fortress Press.<\/p>\n \n\t\tZiglar, Zig. 1998. Confessions of a Grieving Christian<\/em>. Nashville: Thomas Nelson Publishers.<\/p>\n \n\t\tZonnebelt-Smeenge, Susan J. and Robert C. DeVries. 1998. Getting to the Other Side of Grief.<\/em> Grand Rapids: Baker Books.<\/p>\n \n\t\tOrganizations<\/strong><\/p>\n \n\t\tJourneying through Grief – Stephen Ministries<\/a><\/p>\n \n\t\twww.stephenministries.org\/griefresources\/default.cfm\/774<\/a><\/p>\n \n\t\tHospice Foundation of America<\/a><\/p>\n \n\t\tNational Hospice and Palliative Care Organization<\/a><\/p>\n \n\t\tADEC Home<\/a><\/p>\n \n\t\tThe Association for Death Education and Counseling® is an international, professional organization dedicated to promoting excellence and recognizing diversity in death education, care of the dying, grief counseling and research in thanatology.<\/p>\n \n\t \n\tPhilip Kenyon serves two Anglican churches in Wheaton, Illinois, as a deacon (Church of the Resurrection and Church of the Great Shepherd). He is a chaplain and bereavement coordinator at Optum Hospice in Chicago.<\/p>\n \n\tCopyright © 2015 by the author or Christianity Today\/Leadership Journal.\n\tClick here<\/a> for reprint information on Leadership Journal.<\/p>","protected":false},"excerpt":{"rendered":"\n
\n\t\tTheCareNotebook.com: A Review<\/h2>\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n<\/p>\n\n<\/div>\n