{"id":40363,"date":"2016-09-12T00:00:00","date_gmt":"2016-09-12T00:00:00","guid":{"rendered":"https:\/\/www.christianitytoday.com\/pastors\/preaching\/sermon-illustrations\/researchers-estimate-cost-of-avoiding-conflict\/"},"modified":"2016-09-12T00:00:00","modified_gmt":"2016-09-12T00:00:00","slug":"researchers-estimate-cost-of-avoiding-conflict","status":"publish","type":"sermon-illustrations","link":"https:\/\/www.christianitytoday.com\/pastors\/preaching\/sermon-illustrations\/researchers-estimate-cost-of-avoiding-conflict\/","title":{"rendered":"Researchers Estimate Cost of Avoiding Conflict"},"content":{"rendered":"<p>New research has revealed that employees waste an average of $1,500 and an 8-hour workday for every crucial conversation they avoid. These costs skyrocket when multiplied by the prevalence of conflict avoidance.<\/p>\n\n<p>According to the study conducted by the authors of the <em class=\"citation\">New York Times<\/em> bestselling book <em class=\"citation\">Crucial Conversations<\/em>, 95 percent of a company&#39;s workforce struggles to speak up to their colleagues about their concerns. As a result, they engage in resource-sapping avoidance tactics including ruminating excessively about crucial issues, complaining, getting angry, doing unnecessary work and avoiding the other person altogether. In extreme cases of avoidance, the organization&#39;s bottom line is hit especially hard.<\/p>\n\n<p>The study of more than 600 people found that eight percent of employees estimate their avoidance costs their organization more than $10,000. And one in 20 estimate that over the course of a drawn-out silent conflict, they waste time ruminating about the problem for more than six months. Joseph Grenny, author of <em class=\"citation\">Crucial Conversations<\/em>, says it&#39;s time organizations stop viewing interpersonal competencies as soft skills and start teaching their people how to speak up and deal directly with conflicts rather than avoiding them.<\/p>","protected":false},"author":30,"featured_media":0,"template":"","tax_ctp_audience":[],"tax_ctp_authors":[],"tax_ctp_categories":[165],"tax_ctp_format":[171],"tax_ctp_illustration_types":[410],"tax_ctp_multimedia":[],"tax_ctp_point_editor":[],"tax_publications":[140],"tax_ctp_tags":[3511,3601,3641,3644,3666,3668,3669,3670,3811,3822,3858,3859,3961,3982,4164,4295,4296,4792,4889,5003,5159,5171,5200,5213,5214,5292,5293,5294],"tax_ctp_topics":[],"class_list":["post-40363","sermon-illustrations","type-sermon-illustrations","status-publish","hentry","tax_publications-ct-pastors","tax_ctp_tags-body-of-christ","tax_ctp_tags-church","tax_ctp_tags-communication","tax_ctp_tags-community","tax_ctp_tags-conflict","tax_ctp_tags-conflict-management","tax_ctp_tags-conflict-resolution","tax_ctp_tags-conformity","tax_ctp_tags-disunity","tax_ctp_tags-division","tax_ctp_tags-employee","tax_ctp_tags-employer","tax_ctp_tags-family-ministry","tax_ctp_tags-fellowship","tax_ctp_tags-honesty","tax_ctp_tags-job","tax_ctp_tags-jobs","tax_ctp_tags-relationship","tax_ctp_tags-schism","tax_ctp_tags-small-groups","tax_ctp_tags-time","tax_ctp_tags-tongue","tax_ctp_tags-truthfulness","tax_ctp_tags-unity","tax_ctp_tags-unity-of-church","tax_ctp_tags-words","tax_ctp_tags-work","tax_ctp_tags-work-career"],"acf":{"scripture_references":[{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null},{"first_verse":null,"add_second_verse":false,"second_verse":null}]},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Researchers Estimate Cost of Avoiding Conflict - CT Pastors<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.christianitytoday.com\/pastors\/preaching\/sermon-illustrations\/researchers-estimate-cost-of-avoiding-conflict\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Researchers Estimate Cost of Avoiding Conflict - CT Pastors\" \/>\n<meta property=\"og:description\" content=\"New research has revealed that employees waste an average of $1,500 and an 8-hour workday for every crucial conversation they avoid. These costs skyrocket when multiplied by the prevalence of conflict avoidance. 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