Not long ago, I messed up something for a client. She emailed me about it and I emailed back an apology.
And then I waited.
I watched the clock tick. No response.
I burned with stomach acid and shame.
It was an idiot mistake. Anyone with a little professional savvy would've known better. Sorry or no sorry, she was going to fire me. I knew it.
I went to bed that night chanting, ...