Churches: Take a Lesson from the Postal Service
Good news: The U.S. Postal Service lost only $1.3 billion in the fourth quarter of 2012. Yes, $1.3 billion. And yes, it is good news because it represented a major improvement over the fourth quarter of 2011, when they lost $3.3 billion.
It's easy to understand why the beleaguered institution recently announced it will soon discontinue Saturday mail delivery. While reactions are mixed, emphasizing generational differences, for many of us, the Postal Service faded to a place of limited relevance a long time ago.
Although the U.S. Postal Service is unique in many ways, it serves as a perfect example of what happens to businesses of all kinds when they fail to adapt. History is full of similar cases. Kodak failed to adapt to a digital world. Sears and Kmart stopped keeping pace with consumer trends. Blockbuster Video couldn't to see how their business could (and would) be done with far more convenience to customers. As Christians, we hope the church never makes it on this list. ...1