Pastors

Effective Hospital Visits

Look carefully for the primary condition: fear, fatigue, or …

The hardest thing about hospital visitation is finding a parking spot!” jokes Kathryn Greene-McCreight, assistant priest at St. John’s Episcopal Church in New Haven, Connecticut. But there’s more to it than just parking and showing up. We asked experienced pastors for their collective wisdom.

1. Pray before you arrive. Whether it’s in your car, on the elevator, or just outside the room, ask God to work through you. “Anyone can visit a hospital,” says Bruce Sonnenberg of Village Church in Irvine, California. “You’re there as a representative of Jesus.”

2. Understand HIPAA. The Health Insurance Portability and Accountability Act places severe restrictions on information that can be disclosed about a patient’s medical record. “A patient will have a list of people who can know about his condition,” explains Steve Murray, pastor of Trinity Baptist Church in Nashua, New Hampshire. “Get on that list.”

Herb Flitton, a chaplain at North Dakota State Hospital in Jamestown, North Dakota, notes, “Most health professionals don’t like HIPAA any more than clergy.” To smooth your interactions with hospital staff:

  1. Identify yourself as a pastor.
  2. Ask for the room number of your parishioner—this implies you already know that the patient has been admitted, which is itself restricted information.
  3. If you receive resistance, ask the staff or receptionist to pass on a message that the patient contact you or approve you for the release of information.

3. Have a plan, but don’t expect to use it. Know what you want to do when you visit. Don’t get caught fumbling for a story or Bible verse or expecting the patient to direct the conversation. Balance that plan, with a healthy dose of discernment. If the patient is falling asleep, cut your story short.

4. Don’t obstruct the flow. Pastor of First Presbyterian Church in Cambria, Wisconsin, Kristin Frederich recalls some timeless seminary advice: “Whatever you do, don’t get in the way of plugs or tubes.” Most hospital staff are easy to work with once you introduce yourself, explain why you’re there, and determine to let them do what they need to do.

Offer to pray and to read Scripture. These are perhaps the two most important aspects of a visit. Even if the person has a weak or non-existent faith, prayer can be meaningful. Pastor Steve Murray recommends, “Ask for a favorite verse. If they have none, use an appropriate passage you selected ahead of time.” Many pastors default to the Psalms, especially 23, 91, and 139. But if the patient says she can’t handle one more verse about death, don’t give her one.

The two most important elements

5. Keep it short. Visit for ten minutes or so, less if the person is in discomfort. “People don’t realize how exhausting it is to be a patient,” offers Greene-McCreight. Between medicines, therapies, and other visitors, many patients are too tired to talk.

6. Be sensitive, but not timid. “Don’t avoid the pressing conversations about surgery or a serious diagnosis,” says Flitton. Also, assess the depth of conversation. Ask yourself, Is this a time to address fears? Is this a good time to be silent? Sonnenberg recommends that when visiting patients, pastors “look into their eyes to see their heart, to see if they’re tired or scared.”

Greene-McCreight says “This is not the time to talk about all the bad news in the world. It’s not the time to talk about yourself, either—which can come across as uncaring.”

7. Lend a healing touch. Sonnenberg points out, “A pastor’s touch can represent some of the only non-clinical contact a patient receives.” Frederich calls this a direct extension of Jesus’ ministry as he touched the sick and dying. Take a hand while praying or reading Scripture. Before you initiate any kind of touch, however, ask permission.

8. Don’t rush out the door. Be sensitive to certain situations when it is best to stay longer—when the patient has few visitors, needs practical help, or clearly desires the counsel of a pastor. Feel free to sit in silence, too. “What you say isn’t really important,” counsels Frederich. “Your presence matters more than anything.”

9. Remember the family. “A lot of people in the hospital need to do business with God,” says Murray. But, he advises, “don’t overlook the family that is waiting around.” They often require similar pastoral care. Visit at least once while the family is there and share your desire to serve them, too.

Copyright © 2007 by the author or Christianity Today/Leadership Journal.Click here for reprint information on Leadership Journal.

Our Latest

Excerpt

There’s No Such Thing as a ‘Proper’ Christmas Carol

As we learn from the surprising journeys of several holiday classics, the term defies easy definition.

Glory to God in the Highest Calling

Motherhood is honorable, but being a disciple of Jesus is every woman’s primary biblical vocation.

Advent Doesn’t Have to Make Sense

As a curator, I love how contemporary art makes the world feel strange. So does the story of Jesus’ birth.

Advent Calls Us Out of Our Despair

Sitting in the dark helps us truly appreciate the light.

Public Theology Project

The Star of Bethlehem Is a Zodiac Killer

How Christmas upends everything that draws our culture to astrology.

News

As Malibu Burns, Pepperdine Withstands the Fire

University president praises the community’s “calm resilience” as students and staff shelter in place in fireproof buildings.

The Russell Moore Show

My Favorite Books of 2024

Ashley Hales, CT’s editorial director for print, and Russell discuss this year’s reads.

News

The Door Is Now Open to Churches in Nepal

Seventeen years after the former Hindu kingdom became a secular state, Christians have a pathway to legal recognition.

Apple PodcastsDown ArrowDown ArrowDown Arrowarrow_left_altLeft ArrowLeft ArrowRight ArrowRight ArrowRight Arrowarrow_up_altUp ArrowUp ArrowAvailable at Amazoncaret-downCloseCloseEmailEmailExpandExpandExternalExternalFacebookfacebook-squareGiftGiftGooglegoogleGoogle KeephamburgerInstagraminstagram-squareLinkLinklinkedin-squareListenListenListenChristianity TodayCT Creative Studio Logologo_orgMegaphoneMenuMenupausePinterestPlayPlayPocketPodcastRSSRSSSaveSaveSaveSearchSearchsearchSpotifyStitcherTelegramTable of ContentsTable of Contentstwitter-squareWhatsAppXYouTubeYouTube