We heard something good about you recently. We were seated around a table discussing subscription procedures when staff members Tammie Jarka and Darlene Hill told how CT subscribers were viewed at the Ohio firm that handles our subscriptions. Apparently, these usually complaint-barraged workers encounter relatively little nastiness from CT readers.
“They work with nearly a hundred other publications,” Tammie told us, “and they receive many angry phone calls and letters. But those who work with CT are envied by the other employees because they consider CT subscribers the best to get along with.”
Her comments made my day! We know (oh, how painfully we know!) that foulups and misunderstandings occur in all circulation operations. Many of you have experienced very frustrating problems. But your understanding spirit and our reasonably good systems have resulted in less wear and tear on these fine people in Ohio. We appreciate it. And, yes, the subscribers to our other CTi publications—LEADERSHIP, PARTNERSHIP, and CAMPUS LIFE—are considered equally un-cantankerous!
If you do have a subscription problem, call (614) 383–3141, not our editorial offices. The person who answers can bring your file up on the screen and make corrections immediately. Repeat: do not call or write our editorial offices; this will only delay the process.
However, please do continue to write the editors on other matters. Right now we are particularly interested in your responses and suggestions on the institute supplement, “The Christian as Citizen,” in the previous issue. What was helpful to you? How could we have made it more effective?
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