We can say with some confidence that all the following are true.
1.a. When news of a tragedy reaches us, almost all of us find our thoughts overwhelmed for minutes, hours, or days, depending on the scope, severity, and vividness of the loss. This is called empathy—our ability to put ourselves in the place of others and imagine their suffering and fear, as well as heroism and courage, and to wonder how we would react in their place.
1.b. Almost all human beings, whatever their formal religious affiliation, find themselves caught up in a further reaction to tragedy: reaching out to a personal reality beyond themselves, with grief, groaning, and petition for relief. Even those far from the church will find themselves, almost involuntarily, addressing God in these moments. This is, in a way, another and perhaps higher form of empathy. It reflects our instinct that our own experience of personhood, identification, and love must ultimately reflect something—or Someone—fundamental to the cosmos who is personal, who has identified with us, and who responds to us and all the world with love.
1.c. Unless the tragedy is literally at our door, this empathic response—call it “thoughts and prayers”—is all that is available to us in the moments after terrible news reaches us. If the tragedy is literally at our door and thus is happening to us rather than just being reported to us, we know that an astonishing number of human beings act with courage and resilience even in the face of the most terrible evil. They also, if given time to speak or otherwise communicate to others not facing their moment of terror, instinctively pray and ask others to pray.
1.d. It is unrealistic, and arguably cruel, to ask for fresh words in the moment that we are confronted with suffering and loss, let alone horror and evil. Every human being, in these moments, falls back on liturgies—patterns of language and behavior learned long before that get us through the worst moments in our lives. There is no need to come up with a new thought or new words when you stand in the receiving line at a funeral home; it is entirely fine to say, “I am so sorry for your loss,” even though the family will have heard those words a hundred times before. What matters is not your words, which cannot possibly rise to the demands of the occasion, but your presence and your empathy.
1.e. Politicians and public figures are fundamentally like all other human beings and have the same basic responses to tragedy. This is true no matter their position on controversial issues of policy (say, gun control). So it is no surprise that they respond immediately, like the rest of us do, with familiar words and phrases that express their human solidarity with those who suffer. Even the most accomplished speechwriters will take hours or days to come up with words adequate to great suffering. No human being, even the most articulate, can offer adequate words in the first moments after terrible news. To demonstrate that level of rhetorical fluency would in fact be to demonstrate an inhuman lack of empathy. Inarticulacy is the proper, empathic immediate response to tragedy.
2.a. To offer prayer in the wake of tragedy is not, except in the most flattened and extreme versions of populist Christianity, to ask God to “fix” anything. It is to hold those who were harmed, and those who harmed, before the mercy of God. In many traditions, it is to recognize that the human person is more than a human body, so that even death itself is not the final word on our destiny—so prayers are appropriate even for the dead, whose lives are held by a Life that transcends death.
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