Jump directly to the Content

3 Questions for Charles Arn

How should churches welcome visitors?

Making visitors feel welcome is an ongoing challenge for most churches. Charles Arn is president of Church Growth Inc., where he has invested a lot of energy into understanding how visitors respond to different congregations. Our very own Rachel Willoughby spoke with him about how churches should engage newcomers.

In your research, have you found that there's one specific reason that visitors come to church?

The friendship factor. We've asked more than 50,000 people over the last 10 years why they came to church, and between 75 and 90 percent of respondents say, "I began attending because someone invited me." Those friends and relatives are critical to the growth of churches. They far outweigh factors like the facilities, music, preaching, or children's ministry–people may stay because of these things, but they come because someone they knew invited them.

Once visitors come, how do you engage them in a way that's genuine?

Make conversations happen. In ...

Subscriber access only You have reached the end of this Article Preview

To continue reading, subscribe to Christianity Today magazine. Subscribers have full digital access to CT Pastors articles.

October
Support Our Work

Subscribe to CT for less than $4.25/month

Homepage Subscription Panel

Read These Next

Related
What Does a Disciple Look Like?
What Does a Disciple Look Like?
Determine and evaluate the characteristics of an assimilated member.
From the Magazine
Before I Got Saved, I Got Shipped Off and Strung Out
Before I Got Saved, I Got Shipped Off and Strung Out
First came Vietnam, then drug addiction. Somehow, God helped me survive.
Editor's Pick
What We Lose When We Livestream
What We Lose When We Livestream
Do our online viewers truly realize what they’re missing?
close