Jump directly to the Content

3 Questions for Charles Arn

How should churches welcome visitors?

Making visitors feel welcome is an ongoing challenge for most churches. Charles Arn is president of Church Growth Inc., where he has invested a lot of energy into understanding how visitors respond to different congregations. Our very own Rachel Willoughby spoke with him about how churches should engage newcomers.

In your research, have you found that there's one specific reason that visitors come to church?

The friendship factor. We've asked more than 50,000 people over the last 10 years why they came to church, and between 75 and 90 percent of respondents say, "I began attending because someone invited me." Those friends and relatives are critical to the growth of churches. They far outweigh factors like the facilities, music, preaching, or children's ministry–people may stay because of these things, but they come because someone they knew invited them.

Once visitors come, how do you engage them in a way that's genuine?

Make conversations happen. In ...

Subscriber access only You have reached the end of this Article Preview

To continue reading, subscribe to Christianity Today magazine. Subscribers have full digital access to CT Pastors articles.

Homepage Subscription Panel

Read These Next

Related
The Gift You're Already Giving
The Gift You're Already Giving
Parenting, it's been said, is the only profession where the goal is to work yourself out of a job.
From the Magazine
What Christian Aid Workers Want You to Know About Afghanistan
What Christian Aid Workers Want You to Know About Afghanistan
US forces are withdrawing after 20 years, but the story of Christian aid work goes far beyond military conflict.
Editor's Pick
Can This Texas Pastor Lay Hands on an Inmate During Execution?
Can This Texas Pastor Lay Hands on an Inmate During Execution?
Q&A with SBC minister Dana Moore on the power of prayer in a state death chamber.
close